About Us

Carlamour lingerie stands out for its blend of premium quality, comfort, and sophisticated design. We meticulously select luxurious fabrics and prioritize ergonomic fits to ensure that every piece feels as exquisite as it looks.

Yes, ethics and sustainability are at the core of our production process. We partner with manufacturers who share our commitment to fair labor practices and environmental responsibility. From sourcing materials to manufacturing, we strive to minimize our ecological footprint while ensuring the well-being of workers.

We understand the importance of a perfect fit. That's why we provide detailed size guides for each product to help you find the ideal fit. Additionally, our customer service team is always available to assist you with any sizing inquiries or concerns.

Absolutely! We offer hassle-free returns and exchanges within a specified timeframe. Please refer to our Returns & Exchanges policy for detailed instructions on how to initiate a return or exchange.

Yes, we ship internationally to many countries. Shipping options and rates may vary depending on your location. At checkout, you'll be able to see the available shipping methods and associated costs for your destination.

Once your order has been shipped, you'll receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery online through our shipping carrier's website.

We strive to process orders promptly to ensure swift delivery. If you need to cancel or modify your order, please contact our customer service team as soon as possible. We'll do our best to accommodate your request, but please note that once an order has been processed for shipment, we may be unable to make changes.

To ensure the longevity of your Carlamour lingerie, we recommend following the care instructions provided with each product. Typically, hand washing in cold water with mild detergent and air drying is the best way to preserve the delicate fabrics and intricate details of our lingerie.

Stay connected with us by subscribing to our newsletter and following us on social media platforms. This way, you'll be the first to know about our latest collections, exclusive offers, and exciting promotions.

If you have any additional questions or concerns, please don't hesitate to reach out to our friendly customer service team. You can contact us via the contact us form and we'll be more than happy to assist you. Your satisfaction is our top priority!